inclusions; if a lower-cost substitute is provided, we will refund the difference.
11.1 Use requirements and restrictions
(1) Only the named rider(s) with an appropriate licence may operate the motorcycle. Unauthorised riders are strictly prohibited. (2) You must operate the motorcycle safely, within legal speed limits, and consistent with conditions. (3) You must not use the motorcycle for racing, stunts, towing, instruction, while under the influence of alcohol/drugs, or for any commercial or competition purpose without our prior written consent. (4) Model-specific restrictions will be set out in your Booking Confirmation/Briefing and must be observed and initialled. (5) Refuelling is with unleaded petrol only. The motorcycle is provided with a full tank; you must return it full. A refuelling fee of ZAR 250 applies if not returned full.
11.2 Pre-ride inspection and reporting
You must inspect the motorcycle before acceptance, record pre-existing damage on the checkout sheet, and immediately report any defect or malfunction during the Rental. Photographic or video records may be taken at check-out and return to evidence condition, odometer and fuel level. Continuing to ride after noticing a defect is at your risk and may void insurance.
11.3 Your Financial Responsibility for Damage and Loss
You are responsible for: (1) All traffic fines and penalties incurred while the motorcycle is in your possession. We will notify you with a copy of the fine (where available). An administration fee to process fines of ZAR 450 will be charged. (2) Loss of keys and accessories and the reasonable costs of replacement and associated call-outs. (3) any loss of, or damage to, the motorcycle, its equipment and accessories, except for fair wear and tear. “Fair wear and tear” means minor and gradual deterioration arising solely from normal, careful and ordinary use of the motorcycle over time, and from risks reasonably inherent in such use. It does not include any damage, loss, destruction or depreciation resulting from misuse, negligence, accident, improper operation, abnormal use, failure to follow instructions, or any use other than ordinary day-to-day riding.
(4) Theft or total loss while in your possession, subject to the applicable insurance excess. (5) Misfuelling, use of incorrect fluids, tyre punctures and glass damage, and reasonable associated recovery and repair costs. (6) Excess kilometres at the rate stated in your Booking Confirmation. If not otherwise stated, excess kilometres are charged at ZAR 6.50 per km (ZAR 4.00 per km for Harley-Davidson models).
11.4 Insurance excess and uncovered loss
(1) Insurance excess: You are liable up to the insurance excess stated in your Booking Confirmation for covered damage, subject to policy terms and exclusions (for example, alcohol/drug impairment, unauthorised use, or off-road use contrary to restrictions may void cover). (2) Uncovered loss: You are liable for the full amount of direct and indirect losses not covered by insurance (including where cover is voided by your breach), including without limitation, repair costs or replacement value, reasonable towing/recovery, diminution in value reasonably substantiated, and reasonable loss-of-use for the period the motorcycle is unavailable due to damage attributable to you, calculated at the applicable daily rental rate stated in your Booking Confirmation. (3) We will provide written notice with an itemised statement and supporting documents (e.g., quotes, assessments, police reports where applicable) at your request, and allow you a reasonable opportunity to query charges before processing any deductions.
11.5 Recovery, abandonment and late return
If you abandon the motorcycle without our consent, return it late, or return it to an unauthorised location, you are responsible for reasonable